What data we collect and why — Quentrafield
This Privacy Policy explains how Quentrafield Ltd collects, uses and protects your personal data in accordance with UK data protection law.
What data we collect and why
Quentrafield Ltd collects personal data only where it is necessary to provide our service or to communicate with you. The data we collect may include your name, email address, usage data relating to your interactions with the Quentrafield platform and any information you choose to provide when contacting us. We collect this data on the basis of your consent, the performance of a contract with you or our legitimate interests in operating and improving the service.
We do not collect sensitive personal data, and we do not use your data to build profiles for the purpose of targeted advertising. Any data you provide when using the research assistant is used solely to deliver the service you have requested and to improve the quality of that service over time. We will never sell your personal data to third parties.
How we store and protect your data
Your personal data is stored on secure servers located within the United Kingdom or the European Economic Area. Quentrafield Ltd implements appropriate technical and organisational measures to protect your data against unauthorised access, loss or disclosure. These measures are reviewed regularly and updated in line with current best practice.
We retain your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised. If you have questions about our data retention practices, please contact us using the details provided below.
Your rights under UK data protection law
Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have a number of rights in relation to your personal data. These include the right to access the data we hold about you, the right to request correction of inaccurate data, the right to request deletion of your data in certain circumstances and the right to object to or restrict certain types of processing.
To exercise any of these rights, please contact us at privacy@quentrafield.co.uk. We will respond to your request within one calendar month. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office, which is the UK supervisory authority for data protection matters.